What’s new: Meet Bot Helpford
ToneTrade's in-site assistant finds live gear, explains escrow, and points you to your orders. Here's what's new this…
ToneTrade vs Gumtree and Facebook Marketplace for Music Gear
Classifieds are fast, but high-value instruments need escrow, live photos, and a music-specific process. Here is how ToneTrade…
Pickup, Courier, and Local Delivery on ToneTrade
How delivery works at checkout — national courier per listing, optional pickup or local delivery in range, all…
Store Reviews on ToneTrade: How Buyer Ratings Work
After escrow releases, buyers can rate the seller. Learn how review chips, store tabs, and seller replies build…
Music Shops on ToneTrade: Free Setup, Escrow, and Reach
How South African music retailers list used and trade-in stock on ToneTrade — no integration fee, TradeSafe escrow…
What to Do When Gear Arrives Wrong, Damaged, or Not at All
A buyer's guide to resolving problems — contact the seller, gather evidence, and escalate through TradeSafe while funds…
How to Pack and Ship Musical Instruments in South Africa
Practical packing tips for sellers — guitars, amps, keyboards, and fragile gear — plus when to ship after…
Your First Purchase on ToneTrade: Checkout, ID, and Confirming Delivery
What first-time buyers should expect — TradeSafe escrow checkout, ID upload, courier delivery, and how to confirm via…
ToneTrade Fees Explained for Sellers
What sellers actually pay on a successful sale — ToneTrade commission, TradeSafe escrow fee by payment method, and…
How to List Your First Item on ToneTrade
A step-by-step guide for new sellers — draft your listing, capture live phone photos, set courier or pickup…
Buying and Selling Guidelines on ToneTrade: Buyers, Individuals, and Businesses
Practical guidelines for buyers, individual sellers, and business sellers — photos, condition notes, courier choices, and how escrow…
Safer Than Casual Classifieds: Why Escrow Matters When You Buy Music Gear
General classifieds move fast, but meetups and open payments leave room for scams. Escrow gives buyers and sellers…
