ToneTrade
How does it work?
Buy and sell musical instruments safely — payment stays in escrow until the gear is confirmed.
For buyers
How buying works
Buy musical instruments with escrow protection — your payment stays safe until you confirm the gear is right.
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1
Find gear & checkout
Browse listed instruments, pick what you want, and pay securely at checkout.
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2
Payment held in escrow
Your money is held by ToneTrade / TradeSafe — not released to the seller yet.
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3
Seller ships the instrument
The seller dispatches your gear with a courier and shares tracking where available.
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4
Inspect on arrival
Check that the instrument matches the listing — condition, accessories, and description.
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5
Confirm or raise a dispute
Confirm receipt via TradeSafe email/SMS to release funds, or contact the seller and then use TradeSafe's dispute path if something isn't right.
For sellers
How selling works
List your gear, ship after escrow is funded, and get paid when the buyer confirms — no chasing payments.
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1
List your instrument
Draft on desktop, then add at least 3 live phone photos of the actual item. Set processing time (3–5 or 5–7 business days). Seller approval unlocks publishing.
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2
Buyer pays into escrow
When someone buys, payment is held in TradeSafe escrow — not released to you yet.
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3
Ship after payment is secured
Pack securely and dispatch within your stated processing window. Keep proof of postage and tracking.
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4
Mark Delivered
When the buyer has the gear, mark the order Delivered in your dashboard — TradeSafe notifies them to inspect.
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5
Buyer confirms via TradeSafe
The buyer inspects the gear and confirms via TradeSafe email or SMS (7-day inspection window).
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6
Get paid from escrow
After confirmation or when the inspection window ends without a dispute, escrow releases your payout.
